There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them?
 
In this course, we'll uncover four essential customer service skills and give you tons of tips, food for thought, and resources for developing these skills.
 
This module features text, basic interactivity, video, helpful articles,  and knowledge checks.
 
If you would like a copy of this course authored in a different format, please email info@livelearningandmedia.com