Mark Livelsberger

Confidence surveys are not perfect, but that does not mean they are useless. In this post, I share how I used a carefully designed confidence survey inside a Supervisor eLearning program to gather better development signals, support action planning, and create a path for coaching conversations and 90-day follow-up. The real value is not the survey itself. It is what the survey makes possible.

It’s been a while, but lately I’ve been thinking about how people really learn at work. Before a course ever launches, employees are already watching leaders, peers, pressure, shortcuts, and consequences. This post explores why the workplace is always teaching, and whether it is teaching the right lessons.

Workplace learning has spent too long defaulting to courses when the real problem often lives somewhere else. This post explores why L&D needs to move beyond a training-first mindset and start identifying bottlenecks, reducing friction, and using the right tools, technologies, and performance-focused solutions to drive real business results.